Shipping policy

Last updated: September 24, 2026

Where we ship

AUSAR ships within the United States — all fifty states, U.S. territories, APO/FPO addresses and PO boxes. International shipping is not available at this time.

Rates

• Standard Shipping — $10
• Complimentary Shipping — on orders of $250 or more
• Express — $25

Processing

Every order is prepared in Los Angeles and ships within one to three business days. Orders placed over the weekend or on a holiday are processed the next business day. You will receive a confirmation with tracking the moment your piece is on its way.

Delivery

Standard orders typically arrive within two to five business days of dispatch; Express within one to two. These are carrier estimates, not guarantees, and AUSAR is not responsible for delays once a package is in the carrier's hands.

Please check your shipping address before completing your order. If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange redelivery; a second shipping charge may apply.

Once the carrier confirms delivery, AUSAR is not responsible for packages that are lost or stolen. If a tracked package has not arrived within a reasonable time of the delivery scan, contact us and we will help you file a claim with the carrier.

Questions

Write to us at contact@ausar.la. We respond within one to two business days.